All work is guaranteed upon completion. carpet, rugs, upholstery and duct work must be maintained properly in order to reach desired cleaning results. Mold, Mildew, Pet-Urine, Pet odor and related problems are above basic cleaning situations. Lack of proper maintenance as recommended by your manufacture may also put your carpet, rugs, upholstery, and duct work in a state that basic cleaning would not return satisfactory results. True Care technicians are trained and equipped to handle basic or above basic situations. Additional Service's such as disinfectant, pet urine removal or protection may be required to reach desired cleaning results. If such problems are present your technician will discuss all options with you. In the event services agreed upon are completed and results are not satisfactory True Care will clean until satisfaction is met or owner will honer any agreed upon resolutions.
True Care Carpet (803) 865-8911 C.D.W.